ARMY FAMILIES FEDERATION
Email: contact@aff.org.uk Tel: 01264 554004
Education and Childcare Email: educationsupport@aff.org.uk Employment and Training Email: employment@aff.org.uk
Housing and Additional Needs Email: housingsupport@aff.org.uk
Helps Army personnel and their families in many different areas such as:
• education
• employment
• childcare
• housing
• additional needs
MEN’S ADVICE LINE
Tel: 0808 801 0327 (10:00 - 17:00 Mon-Fri)
Email: info@mensadviceline.org.uk
Webchat: Available through website (10:00 - 11:30 Weds, 14:00 – 16:00 Thurs)
Next Generation Text Service: If you can’t hear or speak on the phone all the helpline advisors at Men’s Advice Line have been trained to
communicate with the Next Generation Text Service facility. Further information can be found here: http://ngts.org.uk/
Confidential helpline for men experiencing domestic violence from a partner or ex-partner or from other family members.
Offers emotional support, practical advice, signposting to other services for specialist help
NAVAL FAMILIES FEDERATION (NFF)
Tel: 023 9265 4374 (09:00 - 17:00 Mon-Thurs, 09:00 - 13:00 Fri)
Email: contactus@nff.org.uk
Provides support and guidance for Royal Navy and Royal Marines and their families on the range of issues affecting daily life.
THE JOINT CASUALTY AND COMPASSIONATE CENTRE (JCCC)
www.gov.uk/guidance/joint-casualty-and-compassionate-centre-jccc
Tel: 01452 519 951 (24 hours a day, 7 days a week)
Contact number to call if anything should arise whilst you are deployed overseas that makes it necessary for your family to apply for
your return home on compassionate grounds, such as a death in the family or a serious illness.
RAF COMMUNITY WEBSITE
www.raf.mod.uk/serving-families
Provides support for partners and families of serving RAF personnel, including support and information around housing, schooling or
medical and dental care.
REFUGE
Tel: 0808 2000 247 (24-hour helpline)
Webchat: Available through website (15:00 – 22:00 Mon-Fri) Email: Online form available through website.
For those who are hard of hearing, deaf or speech impaired, the helpline advisers at Refuge have access to Typetalk. Refuge supports men,
women and children who experience domestic violence.
Services include
• independent advocacy
• community outreach
• culturally specific services
RELATE
Contact details of the nearest Relate centres are available on the website Webchat: Live chat with one of the counsellors is available through
the website Provides support in relationships with family, partners, friends and colleagues.
Counselling is available (please note this is not free) over the phone, by webcam or face-to-face at the nearest Relate Centre.
THE RIPPLE POND
Tel: 0333 900 1028
Email: help@theripplepond.org
This is a self-help support network for adult family members of physically or emotionally injured service personnel, veterans and reservists.
WORKING FAMILIES
Legal helpline for parents and carers: 0300 012 0312 (11:00 – 14:00 Mon-Fri) Email: Online form available through website
Supports working parents or carers and their employers in finding a balance between responsibilities at home and work.
The helpline is for parents and their advisers and gives advice on employment rights for parents and benefits for families
GIVE US TIME
Tel: 0208 017 2090
Email: enquiries@giveustime.org.uk
Give Us Time takes commercially let accommodation donated by owners of holiday groups, hotels, holiday homes and timeshares, and matches
them with military families in need of rest, rehabilitation and reconnection with their families.
FIGHTING WITH PRIDE (FWP)
https://www.fightingwithpride.org.uk/about-us/
Contact form available on the website Fighting With Pride (FWP) is a military charity created to support the health and wellbeing of
LGBT+ Veterans, serving personnel and their families, particularly those who wereaffected by the ‘gay ban’, ultimately
lifted on 12th January 2000.